I wanted you to be the first to know about our BRAND NEW Lead Handling & Call Scheduling SOP.
This new process MAXIMIZES your chances of connecting with prospects and turning them into valued patients.
Here’s why this matters:
1. Speed Wins: We’re making first contact within 5 minutes of receiving a lead. This rapid response shows prospects we’re eager to help and gives us a competitive edge over other doctors in our neighborhood.
2. Persistence Pays: Our “Double Tap” approach with two points of contact demonstrates our commitment to serving prospects. We’re not just leaving a voicemail and forgetting about them. We are actively showing that we want to help them!
3. Multi-Channel Communication: By using calls, texts, and emails, we’re meeting prospects where they are most comfortable. This flexibility increases our chances of making a connection. No more prospects ghosting us.
4. Structured Follow-Up: With scheduled contacts at 3 hours and 24 hours, we’re striking a balance between being attentive and respectful of prospects’ time. As the saying goes, “persistence pays off.”
Remember, each interaction is an opportunity to showcase your value. When you connect, focus on understanding their needs and how we can help them achieve their health goals.
This process isn’t just about making calls – it’s about building relationships and demonstrating our commitment to excellence from the very first interaction.
Let’s put this new SOP into action and watch our conversion rates soar!